Sending a "Print Test Page" sends the printer into an error state saying "Printer: Error". Once all the jobs are cleared the printer information says "Printer: Ready". "Printer: Error" and "N document(s) in queue".Ĭlicking on either of these brings up the print queue and shows a document with the status of "Error - Printing".Īs each job with an error is cancelled the next one attempts to print and also displays an error like the last. When double-clicking on the "SCX-4x21" printer (or going to "Control Panel\Hardware\Devices and Printers\Samsung SCX-4x21 Series") you see the following: The error persists and nothing will print.
Searching for new drivers automatically returns saying: "The best driver software for your device is already installed". The "SCX-4300" printer shows the "Status" as "Needs troubleshooting". The "SCX-4x21" printer shows the "Status" as "Needs troubleshooting" and "Printer: Error". On the server opening "Control Panel\Hardware\Devices and Printers" shows the two printers with yellow exclamation marks. SCX-4300_Print.exe (Win 2000/XP/2003/Vista/2008/Win 7(32,64bit) 3.04.95:07 Print Driver 53.07 MULTI LANGUAGE)Īfter printing documents for some time (within a 24 period) the printers no longer respond to print requests.There are two computers (Windows 7 Professional, 32-Bit) connected to this server that utilise these shared printers.
If the printing does not start, consult your service representative.I have two printers installed on Windows Server 2008 R2 (64-bit): Then at the other side, set and to the same values. In, under, select, and then set to and to. See "Turning On/Off the Power", About This Machine. The correct Communication mode is not set. Printing does not start when using the extended wireless LAN in Ad-hoc mode. When it is networked with a computer, contact the administrator. For details, see When the Data In Indicator Does Not Light Up or Flash. When the machine is connected to a computer via a cable, check the computer print port settings are correct. If the Data In indicator does not light up or flash even after the print job starts, the machine has not received the data. The login user name, login password, or driver encryption key is invalid.Ĭheck the login user name, login password, or driver encryption key.Īdvanced encryption has been set using the Extended Security function.Ĭheck the settings of the Extended Security function with the administrator.ĭata In indicator does not light up or flash. The wireless LAN interface is not working.Ĭonfirm the orange LED is lit, and the green LED is lit or blinks during transmission. Also, check there are no problems in transmission between access point and wired clients, and between access point and wireless clients.
Depending on the access point, client access may be limited by MAC address. If the machine is using wireless LAN, the receiver's MAC address may be preventing communication with the access point.Ĭheck access point settings when in the infrastructure mode. See "Connecting the Machine", Network and System Settings Guide. If the machine is using wireless LAN, SSID settings are incorrect.Ĭheck using the machine's display panel that the SSID is correctly set. (You can check signal status only when using wireless LAN in the infrastructure mode.) If signal quality is poor, move the machine to a location where radio waves can pass or remove objects that might cause interference. In, under, select, and then press to check signal status. If the machine is using wireless LAN, failure to print might result from a weak wireless signal. The interface cable was connected after the machine was switched on.Ĭonnect the interface cable before turning on the machine. See "Connecting to the Interfaces", Network and System Settings Guide. If the cable is damaged or worn, replace it.
The type of interface cable you should use depends on the computer.
The correct interface cable is not being used. If it has a fastener, fasten that securely as well. The interface cable is not connected correctly.Ĭonnect the interface cable securely. The cause is displayed on the display of the control panel.Ĭheck the error message or warning status on the display panel and take the required action. Ĭheck the cable is securely plugged into the power outlet and the machine. This section describes what to do if printing does not start even after performing.